“It is difficult to reach this location. The IP address of the server could not be found. The problem is one of the few things in existence that can evoke the kind of fear that few things can. Usually, we hope and pray that any problems that trigger the problem can be fixed by closing and restarting our Wi-Fi link, but if the problem continues, it might be time to look for further options.
Let’s explore how to fix the issue “This site can’t be reached. Server IP address could not be found.”
What does ‘Server IP address could not be found’ mean?
Not everyone is knowledgeable in the ways of the Internet, which is why many of us appear first and foremost to run into this particular error message. There is a numerical IP address associated with a human-readable domain name on any and every website you visit on the internet. When the DNS server (which serves as a translator) fails to retrieve the IP address of the site you typed in the search bar, the server IP error you see is caused. This happens for one of two reasons. Either the domain you are attempting to access is down, or your local cache returns to an older IP address, and there is a new IP address on the site you are attempting to visit.
Ways to resolve the issue: ‘This site can’t be reached.’
We’ve looked at every possible way to fix the ‘site can’t be reached issue’. Let’s check out each one.
Wait for some time
Most of the time, after a short period of time, maybe just a few minutes, the platform will open automatically for you. So you can actually sit it out for a few minutes and try again without doing something hardcore. You can only take the pro-ish fixes provided below if you are unable to view a webpage for a long time.
Try restarting/refreshing the DNS service
If the DNS service you are using has been glitchy during your internet surfing activities, it is necessary to pursue this workaround, thereby leading to the error message being seen. To restart the DNS service on your computer and, hopefully, fix your problems, follow these steps.
First press the Windows + R button on your keyboard to open the Run program. Then, type in services.msc and click on OK to launch the service management window.
Next, you will find yourself in the Service Manager menu. Here, scroll through the list till you find DNS Client.
Select the Restart option.
It may happen that the Restart action would not respond (in case your DNS service is on automatic settings). In which case, just click on the icon as shown on the screen to refresh it.
Use a VPN
Because of location-related problems, you may see the site not loading an error. This occurs because certain websites block access to their websites by users of certain demographics. In such instances, it is important to have a VPN to access these websites. To this end, use a VPN with a strong reputation. As a trusted and dependable VPN provider, we recommend NordVPN.
Download NordVPN on your PC here.
Once you run the app and open it by choosing the country you want to associate with, you can connect to any server worldwide.
Clear Host Cache using Chrome Commands
For Chrome users, this is particularly useful. Given that Chrome has its own DNS cache storage to speed up the internet browsing process, when it gets corrupted, what is an asset feature may become a liability. We will therefore be using the Chrome internal commands in this phase to reset this cache by clearing it.
Open a new tab in Google Chrome. In the new tab, type in Chrome://net-internals/#dns and press Enter.
Click on the Clear Host Cache button to clear this cache.
Reopen Chrome to see if it’s responding normally again.
Run the Network Troubleshooter
Perhaps it is not the browser that is at fault, but rather Windows that faces a Chrome-affecting issue. This is why running the Network Troubleshooter to fix the issue is critical. Take these steps in order to do this:
n some cases, some core Windows features might’ve been glitched out due to which this particular issue is being triggered while searching on Google Chrome. Therefore, in this step, we will be running the network troubleshooter to rectify that. For that:
Press Windows + I to launch the Settings Menu. Here, you will see the Network and Internet option. Open the menu for it.
Now, scroll down to the Network Troubleshooter and select it.
The troubleshooter is going to run and do his thing. If all is fine and your page is still displaying an error, you will get a resolve button option in case of any problems, then move on to the solutions we’ve shared below.
You will see DNS_PROBE_FINISHED_NXDOMAIN error several times, which is what you will see along with the message not found on the other server. This generally leads to a particular error in the DNS. In such situations, first try flushing your DNS, and then upgrading your DNS to Google Public DNS servers if that doesn’t help. Since your device is normally configured to use the DNS configured on your router or modem, which is the default DNS for Internet Providers, upgrading it usually fixes the issue (unless you have already changed it then proceed to the next step).
Method 1: Try flushing the DNS cache
Type cmd in the Start menu bar and you will see a Command Prompt app option. Here, select Run as administrator.
Next, type ipconfig /flushdns in the back Command Prompt menu that opens.
Once you press Enter you will see a notification that confirms that the cache has been cleared.
Method 2: Update the DNS to Google’s Public DNS Servers
Press Windows+R to open the Run program on the bottom right of your screen. Once it opens, you need to type ncpa.cpl and then click on OK.
Now, the Network Connections page will open. Here, you need to select the connection that is currently active.
Right-click to open the action menu and click on Properties.
In the Properties section, you will see the items used by the network to connect to the internet. Scroll till you see Internet Protocol Version 4 (TCP/IPv4), select it, and then click on Properties.
You will now see an option to choose the Use the following DNS server addresses option and enter the Chosen DNS Server and Alternative DNS Server options as follows. These are the numbers that you must bring in:
Preferred DNS SERVER: 188.8.131.52
Alternate DNS SERVER 184.108.40.206
Once you’re done, click OK.
Delete all the files in your ‘etc’ folder
Often, due to some extra files being present in the critical ‘etc’ folder of the Windows Operating System, you may see the site not loading error. The error message appears to be caused if there are any additional files in the ‘etc’ folder in the System 32 folder. Let’s learn how to get these files removed from your computer.
Make sure that you’ve made a complete backup of all your files before continuing with the tutorial, because you might want to keep it just in case you may end up missing anything you need. We’re going to start!
Press Windows+E to launch the File Explorer. Once the File Explorer is open, type/paste C:\Windows\System32\drivers\etc.
Once you’re in the location, simply press Delete+Shift to clear everything in the from the PC. Now check if the issue is resolved.
Reinstall the browser
It may happen that the issue may not necessarily lie within the configuration of your network and could come from the browser itself instead. This is why the browser needs to be uninstalled and then reinstalled from its official website update.
Before beginning the uninstallation close all your Chrome tabs and windows.
First, go to your Start menu and type Remove program. When you do this, the Add or Remove program option will become available. Click on Open.
Now search for Google Chrome or whatever browser you’re using in the list. One the app pops up, click on it.
Now click on the Uninstall button.
Great! Once the browser has been uninstalled, open Microsoft Edge or another browser and go to this link. You can redownload and reinstall the Chrome Browser from here.
We hope one of these solutions work in your favor. Do let us know in case you’re still facing an issue. Take care and stay safe!
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